// Package main is mavend's voice wiring + reactive handler.
//
// Two responsibilities for the audio path:
//
//  1. CONSTRUCTION: read cfg.Voice, build the stt/tts/transcribers (Stub
//     in-process by default, Remote via worker socket when configured),
//     the router (stage-0 grammar + HashEmbedder classifier seeded with
//     floor examples — production swaps in the ONNX multilingual model
//     later), the voice TCP listener, the sessions registry, the
//     voicesink, and wire the voicesink into the dispatcher's Voice slot.
//
//  2. HANDLER: a concrete voice.Handler that processes PushToTalk
//     requests: stt → router → action → replier → tts → reply. The
//     handler is what makes the audio round-trip "live". It wires to the
//     CoreAPI in-process (the daemon already has it as ipc.NewStoreAPI(st)
//     for module-IPC — the reactive path uses the same CoreAPI off the
//     same store; both are the "core = the only key-holder" path through
//     the daemon-embedded adapter).
//
// The "actions" handled today (per spec order; some deferred):
//
//   - IntentFact: WriteFact via CoreAPI. The router's Slots.Key/Value feed
//     the write; Source = "tap:voice" (the voice path is a tap, value=1.0
//     confidence — the user said it out loud, maven trusts the capture).
//   - IntentReminder: CreateReminder via CoreAPI. The router already
//     resolved relative→absolute at capture ("in 4h" → fire_ts); the
//     CoreAPI stores it as-is.
//   - IntentAct: the tool executor runs the matched fn against the store's
//     ENABLED allowlist (internal/tool). A verb not on it is scaffolded as a
//     'proposed' tool a human enables on the authed mavweb surface (never
//     voice). Destructive tools run only after a spoken confirm turn.
//   - IntentNote: chroma/vector-store deferred. The handler replies
//     "saved" without persisting — a stub on the way to chroma.
//   - IntentQuery: RAG-over-chroma deferred. The handler replies "I'll
//     look that up later" — same shape as the other deferred slots.
//   - Clarify: the router's stage-3 confidence gate fired; reply "didn't
//     catch that, can you rephrase?"
//
// The Replier (voice.StubReplier today) renders the reply TEXT across all
// these branches. The TTS synthesiser (tts.Stub today) renders that text
// to audio. The PushToTalkResp carries BOTH so the client can play (audio)
// AND log (text) for tests asserting the round-trip.
package main

import (
	"context"
	"errors"
	"fmt"
	"log"
	"strings"
	"sync"
	"time"

	"github.com/kami/maven/internal/audio"
	"github.com/kami/maven/internal/crawl"
	"github.com/kami/maven/internal/decision"
	"github.com/kami/maven/internal/dialogue"
	"github.com/kami/maven/internal/ipc"
	"github.com/kami/maven/internal/lexicon"
	"github.com/kami/maven/internal/phraser"
	"github.com/kami/maven/internal/router"
	"github.com/kami/maven/internal/store"
	"github.com/kami/maven/internal/stt"
	"github.com/kami/maven/internal/tool"
	"github.com/kami/maven/internal/tts"
	"github.com/kami/maven/internal/ttsnorm"
	"github.com/kami/maven/internal/voice"
	"github.com/kami/maven/internal/weather"
)

// reactiveHandler — voice.Handler implementation. One method: turn a
// PushToTalkReq into a reply (audio + text). The handler is concurrency-
// safe (the wired stt/tts/router/api all are); called from per-conn
// goroutines on the voice.Server.
type reactiveHandler struct {
	stt    stt.Transcriber
	tts    tts.Synthesizer
	router *router.Router

	// recall — the note-and-fact recall subsystem: the embedder, the vector
	// store it writes into, the personal boundary, and the two numbers that
	// gate an answer. Grouped rather than spread across the handler because a
	// handler that recalls needs all five and a handler that does not needs
	// none of them (Vikunja #433, docs/handler-wiring.md).
	recall recallWiring
	// api — the CoreAPI the handler reads and writes through. Wired with the
	// bare store adapter and UPGRADED by main once the daemonAPI exists; see
	// upgradeAPI.
	api     ipc.CoreAPI
	tools   *tool.Executor
	matcher *tool.Matcher
	phraser phraser.Phraser
	replier voice.Replier
	now     func() time.Time

	// crawler reads a web page he names out loud (queryWeb). nil ⇒ on-demand
	// page reading is off, which is the default: no `crawl` block, no fetch.
	crawler *crawl.Crawler

	// search asks a self-hosted SearXNG (querySearch), the first world source
	// once his own data has had its turn. nil ⇒ off, the default: no `search`
	// block, no query ever leaves the LAN.
	search *searchWiring

	// kiwix searches the offline ZIMs (queryKiwix), the fallback behind the
	// live search and the last source before the model answers from its own
	// weights. nil ⇒ off, the default.
	kiwix *kiwixWiring

	// feedsOn — whether any RSS feed is configured (config.Feeds). It changes
	// only what she SAYS when asked and nothing is there: "ленты не настроены"
	// instead of "ничего нового", which are different truths.
	feedsOn bool

	// home — the Home Assistant client (Vikunja #256). nil ⇒ the house is not
	// configured, which is the default: no `smarthome` block, no reads, no
	// switches. Control does not go through this field — it goes through the
	// act allowlist and tool.Executor, like every other mutating act.
	home *homeWiring

	// netscan — the LAN scanner (Vikunja #257). nil ⇒ off, which is the
	// default. A scan is a read, so it has no allowlist row; what keeps it
	// safe is that its range comes from config and from nowhere else.
	netscan *netWiring

	weatherProvider weather.Provider
	weatherLocation string // default location for weather queries

	dataStore *store.Store // direct store access for event extraction + pattern detection

	// timeParser — used as a fallback for stage-0 reminder grammar matches
	// (where the extractor didn't run). Shared with the router's extractor.
	// The production dateparser will replace StubDateTimeParser here too.
	timeParser router.DateTimeParser

	// dialogueSessions carries slots across turns for follow-ups. Keyed by the
	// reach the turn arrived on (dialogueIDOf), like the clarify store: one
	// slot per reach, not one for the box. nil ⇒ no carry-over.
	dialogueSessions *dialogue.SessionStore

	// decisions holds the last few turns' arbitration records (V-564): who
	// claimed the turn, who lost it and who was never asked. In memory and
	// bounded, because a turn record is read minutes later or never, and none
	// of his words belong in a table that outlives the diagnosis. nil ⇒ nothing
	// is recorded, which is what a test that did not ask for one gets.
	decisions *decision.Ring

	// traces persists those same records (V-629, routingtrace.go). The ring is
	// still what /trace reads; this is the second sink, and it exists because the
	// routing heads cannot be fitted without real utterances. nil ⇒ the ring
	// alone, which is the behaviour every box had before 06-08-2026.
	traces traceWriter

	// encoderID names the encoder body live on this box, stored beside each
	// trace: a fitted distance means nothing under another body. Empty ⇒ no
	// embedder, so the classifier was the keyword floor.
	encoderID string

	// clarifyStore parks the request behind an open question she asked (see
	// clarify.go). nil ⇒ she falls back to the canned "не поняла" reply.
	clarifyStore *dialogue.ClarifyStore

	// clarifyMaxAttempts — questions per request before she gives up out loud.
	// 0 ⇒ dialogue.DefaultMaxAttempts (3). Set from VoiceConfig.
	clarifyMaxAttempts int

	// extractor parses the answer to an open question, with the same parsers
	// the router's own stage-2 uses.
	extractor router.Extractor

	// pending destructive-act confirmation. A destructive act replies with a
	// "выполнить X? да/нет" prompt and parks here; the NEXT utterance is read as
	// the y/n answer. ponytail: single slot, single-user box — a second act
	// while one waits overwrites it (last-asked wins); expires after confirmTTL.
	mu             sync.Mutex
	lastRouted     *routedTurn // the previous acted turn, for a spoken correction (repair.go)
	pending        *pendingAct
	pendingRoutine *pendingRoutineConfirm // routine proposal awaiting y/n
	pendingHexis   *pendingHexisExec      // mutating Hexis capability awaiting y/n

	// surfacedItems — the Praxis item ids she last read out, in the order she
	// read them, so "отметь второй пункт" has a second pункт to mean (Vikunja
	// #516). Same single-slot posture as pending above: the next attention digest
	// replaces the list, because a position only refers to the last one spoken.
	// No TTL — a stale position resolves to an item that Praxis will report as
	// already acknowledged, which is a harmless answer, unlike a stale
	// confirmation that would execute something.
	surfacedItems []string

	ecosystem *ecosystemWiring // nexus + hexis + praxis clients
}

// HandlePushToTalk — the full reactive round-trip. Each step's failure
// surfaces as a short reply text + empty audio OR an error; the voice
// server translates an error into a wire RpcError. Today the handler
// prefers a canned error-reply over an error return (a user-facing "didn't
// catch that" is better than a wire error the client surfaces as
// "internal"); the only error returned is a synthesizer fault (no audio
// to ship back).
func (h *reactiveHandler) HandlePushToTalk(ctx context.Context, req voice.PushToTalkReq, _ uint64) (voice.PushToTalkResp, error) {
	// 1. stt — transcribe the audio.
	text, _, err := h.stt.Transcribe(ctx, req.Audio)
	if err != nil {
		log.Printf("voice: stt error: %v", err)
		return h.reply(ctx, "не получилось разобрать речь — попробуй ещё раз.", nil)
	}
	if text == "" {
		return h.reply(ctx, "ничего не услышала — попробуй ещё раз.", nil)
	}
	log.Printf("voice: stt → %q", text)

	// 2-5. the shared turn pipeline (confirm → clarify → route → dialogue →
	// action → replier), identical to the text path.
	replyText := h.runTurn(ctx, text, sourceVoice)

	// 6. tts — synthesise the reply text; return to the voice server which
	// ships it back on the conn.
	return h.reply(ctx, replyText, nil)
}

// upgradeAPI points the handler at the daemon's own CoreAPI once main has
// built it.
//
// Wiring order forces this. wireVoice runs before the tick loop exists, so it
// can only be handed the bare store adapter — and that adapter answers DayPlan
// (and TickTrace, and MorningStatus) with "not available via direct store
// API", because a day plan is assembled by the tick loop and is not a table to
// read. So queryDayPlan, which the query chain reaches for "какие у меня планы
// на сегодня", failed on the deployed daemon for every caller. main already
// back-patches the other direction (daemonAPI.chatFn = handler.handleText);
// this is the same seam in reverse.
//
// Safe against the obvious loop: nothing in the voice path calls api.Chat, so
// pointing the handler at an API whose Chat IS the handler cannot recurse.
func (h *reactiveHandler) upgradeAPI(api ipc.CoreAPI) {
	if h == nil || api == nil {
		return
	}
	h.api = api
}

// handleText — the core reactive path without stt/tts. Used by the IPC Chat
// endpoint (and eventually by telegram). Splits out the audio bookends from
// HandlePushToTalk so text channels share the same routing logic.
func (h *reactiveHandler) handleText(ctx context.Context, conversation, text string) string {
	log.Printf("voice: handleText: %q", text)
	return h.runTurn(withDialogueID(ctx, dialogueIDFor(sourceText, conversation)), text, sourceText)
}

// turnSource — which channel this utterance arrived on, in the same provenance
// vocabulary facts use (internal/event). It is threaded through runTurn because
// a turn can write a fact, and a fact that lies about where it came from is
// worse than no fact: provenance is the first column read when asking why a
// daemon-wide setting is the way it is.
type turnSource string

const (
	sourceVoice turnSource = "tap:voice" // HandlePushToTalk, a real microphone
	sourceText  turnSource = "tap:text"  // handleText: mavweb /api/chat, telegram
)

// runTurn — the reactive turn pipeline shared by the voice and text entry
// points: expired-clarify notice → confirm answer → clarify answer → quiet
// toggle → route → dialogue merge → clarify question → action → replier.
// Takes the already-transcribed utterance, returns the reply text; the voice
// path wraps it in stt/tts, the text path returns it as-is.
//
// The ordering is load-bearing — see the step comments.
func (h *reactiveHandler) runTurn(ctx context.Context, text string, src turnSource) (reply string) {
	// 0. the decision record (V-564). Installed here rather than in the IPC
	// entry point, so the mic, telegram and the web all leave the same trail —
	// a record only the web produced would be missing exactly the turns that
	// are hardest to reproduce. It rides the context, costs a few dozen structs
	// on a human-rate path, and no claim site can change a route with it.
	if h.decisions != nil {
		var rec *decision.Record
		ctx, rec = decision.With(ctx, text)
		decision.Expect(ctx, decision.StagePreRoute, preRouteLadder)
		defer func() {
			done := rec.Finish(h.now())
			h.decisions.Push(done)
			h.persistDecision(ctx, done, src)
		}()
	}

	// 0b. the turn's routing, computed at most once and shared (Vikunja #560).
	// The clarify resolver reads it to decide what this utterance IS before
	// claiming it, and step 5 acts on the same decision — routing twice would
	// cost a second on the resident model and could disagree with itself.
	now := h.now()
	rt := h.newTurnRoute(text, now)
	ctx = withTurnRoute(ctx, rt)

	// 1. expired clarify — a question was parked but its TTL ran out, so the
	// request behind it is gone. Say that out loud (see clarify.go) and carry
	// on: these words are still routed as a fresh utterance below, with the
	// notice glued in front of whatever the fresh routing answers. Checked
	// BEFORE the answer path: reading a parked question drops an expired one.
	//
	// Taken before the confirm check, not after, because a confirm turn returns
	// early. He can be asked a question, walk off, come back and say "да" to a
	// confirm that is still parked; computing the notice after that return meant
	// he answered the confirm and never heard that the older request was let go.
	expiredNotice := h.clarifyExpiredNotice(ctx)

	// 2. confirm turn — if a destructive act is parked, this utterance is its
	// y/n answer, not a fresh command. Handled before routing so "да" doesn't
	// get classified as some other intent.
	if reply, handled := h.resolveConfirm(ctx, text); notePreRoute(ctx, "confirm", handled) {
		return withNotice(expiredNotice, reply)
	}

	// 3. clarify answer — if she asked a live question last turn, this
	// utterance is its answer, not a fresh command. After the confirm check: a
	// y/n gate is armed by her own prompt and is the narrower claim on the
	// utterance.
	// A live question and an expired one cannot both exist for one dialogue id,
	// so the notice is empty here in practice. withNotice anyway: every exit
	// from runTurn carries it, and that is what stops the next one from
	// forgetting.
	if reply, handled := h.resolveClarifyAnswer(ctx, text); notePreRoute(ctx, "clarify-answer", handled) {
		return withNotice(expiredNotice, reply)
	}
	// It did not claim the turn. If it let a parked request go to get out of the
	// way, that has to be said in front of whatever these words are answered
	// with — carried on the same notice, so every exit below keeps it.
	expiredNotice = withNotice(expiredNotice, rt.dropped)

	// 3b. and if it SUSPENDED a request instead of letting it go, the question
	// comes back on the end of whatever these words are answered with (Vikunja
	// #561). A deferred append rather than a call at each exit: there are eight
	// returns between here and the replier, and the flow has to survive all of
	// them — one that forgot would be a request parked for ever, waiting for an
	// answer to a question he never heard asked.
	defer func() { reply = withResumed(reply, rt.resume) }()

	// 4. quiet-hours toggle — keyword match, not classifier-dependent.
	// "тихий режим" / "quiet on" would route through the classifier
	// unreliably (it's a command, not a free-form query), so we match it
	// before routing. Same pattern as the confirm turn above.
	if reply, handled := h.resolveQuietToggle(ctx, text, src); notePreRoute(ctx, "quiet-toggle", handled) {
		return withNotice(expiredNotice, reply)
	}

	// 4b. spoken snooze — "не сейчас" / "потом" answers the nudge she just
	// sent. Only handled when a pending nudge is actually inside the window
	// (snooze.go); otherwise the words route normally, because "потом" is an
	// ordinary word and eating every one of them would break real sentences.
	if reply, handled := h.resolveSnooze(ctx, text, src); notePreRoute(ctx, "snooze", handled) {
		return withNotice(expiredNotice, reply)
	}

	// 4c. spoken ack — "готово" closes that same nudge as `acted`. Only the
	// contentless form is intercepted here; "выпил воды" keeps routing and
	// closes the nudge after its fact lands (ackFromFact, step 8b).
	if reply, handled := h.resolveAck(ctx, text, src); notePreRoute(ctx, "ack", handled) {
		return withNotice(expiredNotice, reply)
	}

	// 4d. spoken correction — "нет, это была заметка" points at the previous
	// turn and names what it should have been (repair.go). Before routing,
	// like the confirm and clarify turns: routing the correction as a fresh
	// utterance files the correction itself instead of fixing anything.
	if reply, handled := h.resolveRepair(ctx, text); notePreRoute(ctx, "repair", handled) {
		return withNotice(expiredNotice, reply)
	}

	// 4d-ii. and the same correction without a target — "нет, не так" (V-636).
	// After the targeted one, which is the narrower claim: an utterance that
	// names an intent is answered by redoing the request, and this rung only
	// gets the ones that name nothing.
	if reply, handled := h.resolveUntargetedRepair(ctx, text); notePreRoute(ctx, "repair-negative", handled) {
		return withNotice(expiredNotice, reply)
	}

	// 4e. ordinal selection — "второй", "первую сделал" pick from the list she
	// just read (ordinal.go). Before routing, and only when a list is actually
	// bound to the session: with nothing offered, "второй" is an ordinary word
	// and keeps routing.
	if reply, handled := h.resolveCandidate(ctx, text, src); notePreRoute(ctx, "ordinal", handled) {
		return withNotice(expiredNotice, reply)
	}

	// 5. route. An elliptical follow-up — "а завтра?" — is answered from the
	// previous turn instead (continuation.go): the intent is the part it is
	// missing, so no amount of routing recovers it, and the model's guess
	// costs seconds to obtain and is close to a coin flip. Everything else
	// goes to the router.
	dec, cont, prev, err := rt.resolve(ctx)
	if err != nil {
		// ErrNoIntents ⇒ classifier unseeded (cold boot). reply with a
		// "still warming up" rather than a wire error.
		if errors.Is(err, router.ErrNoIntents) {
			return withNotice(expiredNotice, "я ещё не понимаю свободную речь — скоро научусь.")
		}
		log.Printf("voice: router error: %v", err)
		return withNotice(expiredNotice, "не получилось разобрать команду.")
	}
	log.Printf("voice: route result: intent=%s slots=%+v", dec.Intent, dec.Slots)

	// 6. dialogue — fill this turn's missing slots from a prior same-intent
	// turn (follow-ups like «напомни завтра» → «…позвонить маме»), then remember
	// this turn for the next follow-up. Only same-intent, non-expired, non-
	// clarify turns carry (see followUpMerge). Best-effort: nil store ⇒ skipped.
	// A continuation already carries the previous turn's slots, so there is
	// nothing left to inherit — but it is still remembered, so a chain of them
	// ("а завтра?" … "а послезавтра?") keeps working.
	if h.dialogueSessions != nil {
		if !cont {
			merged := followUpMerge(prev, dec, now)
			noteMerge(ctx, dec, merged)
			dec = merged
		}
		if !dec.Clarify {
			h.rememberTurn(ctx, prev, dec, now)
		}
	}

	// 7. clarify — something she needs is missing. If one named thing is missing,
	// ask about it and park the request (clarify.go); otherwise the replier's
	// canned reply stands.
	//
	// Not gated on dec.Clarify alone (Vikunja #557). A turn the cascade routed
	// confidently but incompletely skipped this entirely: "напомни позвонить"
	// reached applyAction, failed on the missing time, parked nothing, and the
	// "в семь вечера" that followed was web-searched as a world question. A
	// required slot that missingFor names is a gap whatever the confidence.
	if dec.Clarify || len(missingFor(dec)) > 0 {
		if reply := h.hexisBeforeClarify(ctx, dec); reply != "" {
			return withNotice(expiredNotice, reply)
		}
		if question, asked := h.askClarify(ctx, dec); asked {
			noteTerminal(ctx, "clarify-ask", dec.Intent,
				"the route was below the threshold, so she asked instead of acting")
			return withNotice(expiredNotice, question)
		}
	}

	// Remember what this turn was routed as, so the next utterance can correct
	// it. Only turns she acts on: a clarify asked instead of acting, so there
	// is nothing yet to be wrong about.
	if !dec.Clarify {
		h.recordTurn(text, dec.Intent)
	}

	// 8. action — execute the decision's intent. errors here surface as
	// short reply text (the user wants to know the action didn't land);
	// the round-trip stays alive.
	replyText := h.applyAction(ctx, dec)
	log.Printf("voice: applyAction returned: %q", replyText)
	// A query turn was already claimed by a source inside the chain; every other
	// intent has no chain and no scoreboard, so the handler is the winner.
	noteTerminal(ctx, "action-handler", dec.Intent, "")

	// 8b. a fact that answers a live nudge closes it as `acted` (ack.go).
	// Silent: the fact reply stands, she does not congratulate him for it.
	h.ackFromFact(ctx, dec)

	// 9. replier — phrase the reply across the router decision.
	if replyText == "" {
		replyText = h.replier.Reply(ctx, dec)
	}
	return withNotice(expiredNotice, replyText)
}

// applyAction — executes the router's Decision. Intent-by-intent:
//
//   - IntentFact: WriteFact via CoreAPI. Source = "tap:voice" (a voice
//     capture is a tap; confidence 1.0).
//   - IntentReminder: CreateReminder via CoreAPI.
//   - IntentAct: tool-executor deferred (no-op today; the reply says so).
//   - IntentNote / IntentQuery: chroma/RAG deferred (no-op; reply says so).
//   - Clarify: the router's stage-3 fired; no action.
//
// Returns "" when the Replier should phrase the reply (the default path);
// returns a non-empty string when the action path wants to OVERRIDE the
// reply text (e.g. an action error the user should hear SPECIFICALLY, not
// a generic "ok"). Errors surface as a short reply text the user hears.
func (h *reactiveHandler) applyAction(ctx context.Context, dec router.Decision) string {
	if dec.Clarify {
		return "" // the Replier phrases clarify
	}
	if handler, ok := actionHandlers[dec.Intent]; ok {
		return handler(h, ctx, dec)
	}
	return ""
}

// replySystem answers system-observable queries using the handler's clock
// and (in future) system interfaces. The decision's utterance is parsed
// for keywords to determine what the user is asking about.
func (h *reactiveHandler) replySystem(ctx context.Context, dec router.Decision) string {
	u := strings.ToLower(dec.Utterance)
	now := h.now()

	// The topic and the day come from different places on a continuation.
	// "а завтра?" names the day and nothing else; what he is asking ABOUT
	// lives in the previous turn, which continuation.go copied into
	// Slots.Text. Dates keep parsing from the utterance — that is the part
	// the ellipsis actually restates — and only the keyword match widens.
	//
	// Gated on Continued, and that gate is load-bearing. followUpMerge fills
	// an empty Text from the previous same-intent turn, so without it a plain
	// "привет" after "какой сегодня день" inherited the old topic and got
	// answered with the date. Seen on the deployed daemon, 01-08-2026.
	topic := u
	if dec.Continued {
		if t := strings.ToLower(dec.Slots.Text); t != "" && t != u {
			topic = u + " " + t
		}
	}

	// stage-0 grammars catch the exact time/date patterns, but duration
	// queries ("сколько времени прошло") bypass the grammar's build filter
	// and can reach replySystem via the classifier path. Guard against them.
	if hasDurationWords(u) {
		return "пока не умею отвечать на этот вопрос."
	}

	switch {
	case strings.Contains(topic, "час") || strings.Contains(topic, "врем"):
		// "который час в киеве" — she keeps one clock, so any named place gets
		// the honest answer. Never local time dressed up as the city's.
		if mentionsUnknownPlace(u) {
			return onlyLocalTimeReply
		}
		return "сейчас " + ruClock(now)
	case strings.Contains(topic, "день") || strings.Contains(topic, "числ"):
		// "какое число завтра" — answer for the day the user asked about,
		// not today. Reuses the router's calendar day-word parser.
		day := now
		prefix := "сегодня"
		if d, ok := router.ParseCalendarDate(u, now); ok {
			day = d
			prefix = dayPrefix(now, d)
		} else if mentionsUnknownDay(u) {
			// He named a day she cannot work out ("в пятницу", "через неделю").
			// Answering today's date here would be the same silent wrong answer
			// this arm was fixed for, so say what she can do instead.
			return onlyNearDaysReply
		}
		dow := lexicon.Weekday(int(day.Weekday()))
		month := lexicon.MonthGenitive(int(day.Month()))
		return fmt.Sprintf("%s %s, %d %s %d года", prefix, dow, day.Day(), month, day.Year())
	case strings.Contains(u, "кто дома") || strings.Contains(u, "человек дома"):
		return "присутствие пока не подключено к голосовому запросу."
	case strings.Contains(u, "памят") || strings.Contains(u, "процессор") || strings.Contains(u, "загрузк") || strings.Contains(u, "статус") || strings.Contains(u, "работа") || strings.Contains(u, "сервис") || strings.Contains(u, "диск") || strings.Contains(u, "ip") || strings.Contains(u, "аптайм") || strings.Contains(u, "трафик") || strings.Contains(u, "интернет"):
		return "системная статистика пока не подключена."
	default:
		return "пока не умею отвечать на этот вопрос."
	}
}

// sessionAsTurn projects a stored session onto the dialogue.Turn shape used in
// history lists. Shared by chatHistory and rememberTurn (clarify.go) so the
// same session is described the same way in both places.
func sessionAsTurn(s *dialogue.Session) dialogue.Turn {
	return dialogue.Turn{
		Intent: s.Intent,
		Slots:  s.Slots,
		Text:   s.Slots.Text,
	}
}

// chatHistory collects dialogue turns from the session store for the current
// conversation. Returns prior user utterances (newest last) up to a depth of
// 4 turns. Returns nil when there's no session or no history.
func (h *reactiveHandler) chatHistory(ctx context.Context) []dialogue.Turn {
	if h.dialogueSessions == nil {
		return nil
	}
	now := h.now()
	prev := h.dialogueSessions.Get(dialogueIDOf(ctx), now)
	if prev == nil {
		return nil
	}
	// History already includes the immediate prior turn (set by the dialogue
	// merge in runTurn's step 6, above), plus up to 3 more from deeper history.
	out := make([]dialogue.Turn, 0, 1+len(prev.History))
	out = append(out, sessionAsTurn(prev))
	out = append(out, prev.History...)
	return out
}

// reply wraps a text reply through TTS to produce a PushToTalkResp. If TTS
// fails, the response carries an empty audio + the text — the client can
// still display text if it can't play. The routedChannels field is
// reserved for a future "the dispatcher also forwarded to ntfy/telegram"
// reply (today the reactive path doesn't dispatch nudges; that's the loop
// tick's job).
func (h *reactiveHandler) reply(ctx context.Context, text string, _ []string) (voice.PushToTalkResp, error) {
	spoken := ttsnorm.Speakable(text)
	log.Printf("voice: reply → %q", text)
	audioOut, err := h.tts.Synthesize(ctx, spoken)
	if err != nil {
		log.Printf("voice: tts error: %v", err)
		return voice.PushToTalkResp{ReplyText: text, ReplyAudio: audio.Audio{}}, nil
	}
	return voice.PushToTalkResp{ReplyText: text, ReplyAudio: audioOut}, nil
}