A greeting is not a failed answer (V-663)

classifyTurnRole read "спасибо" and "привет" as answers to whatever was
parked, so she re-asked "В какой день?" at a man saying thank you and
spent one of three attempts doing it. That attempt is a bound meant to end
the ride, so the pleasantry both produced the worst reply in the corpus and
paid for the privilege.

They are asides now: answered as themselves, the question resumed on the
tail, no attempt spent, one ride counted.

The set is a new closed lexicon entry, matched as WHOLE utterances. Every
token rule tried was wrong on something. "вечер" answers "это утра или
вечера?" and "нет" answers a confirm, so anything that could fill a slot
stays out. The control words stay out too, because isCancel owns them.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_013ptwopxyo3Z2kwFckHkLvN

cmd/mavend/turnrole.go

@@ -186,6 +186,28 @@ func carriesReminderVerb(text string) bool {
 	return false
 }
 
+// isPleasantry matches the WHOLE utterance against lexicon.Pleasantries, after
+// lowercasing and dropping the punctuation a greeting carries.
+//
+// Whole utterance and not tokens. Every token rule tried here was wrong on
+// something: "вечер" answers "это утра или вечера?", "нет" answers a confirm,
+// and "спокойной" alone is not an utterance at all. A greeting is a fixed
+// phrase, so matching it as one costs nothing and claims nothing else.
+func isPleasantry(text string) bool {
+	t := strings.ToLower(strings.TrimSpace(text))
+	t = strings.Trim(t, " .,!?…")
+	t = strings.Join(strings.Fields(t), " ")
+	if t == "" {
+		return false
+	}
+	for _, p := range lexicon.Pleasantries() {
+		if t == p {
+			return true
+		}
+	}
+	return false
+}
+
 // offlineOwnRequest is the shape half of the evidence: the offline token tests,
 // which cost nothing and never depend on the model that produced the routing.
 // It is also the whole answer when there is no route to read — the classifier
@@ -225,6 +247,16 @@ func classifyTurnRole(q *dialogue.PendingQuestion, text string, answer dialogue.
 	// hour, and no route saying "question" changes that. It works because the
 	// extractor no longer reads a day word as the current clock, so a sentence
 	// that names no hour now fills nothing to weigh.
+	// A pleasantry is neither (V-663). "спасибо" and "привет" fell through to
+	// roleAnswer, so a question about a reminder's DAY was re-asked at a man
+	// saying thank you, and the retry it spent was one of the three bounds
+	// meant to end the ride. It is an aside: answered as itself, the question
+	// resumed on the tail, no attempt spent, one ride counted. Placed above the
+	// content gate because "доброе утро" has content and states nothing, so
+	// neither half of the evidence below can reach it.
+	if q != nil && isPleasantry(text) {
+		return roleAside
+	}
 	own := false
 	if len(ownContent(text)) > 0 {
 		own = offlineOwnRequest(text) || (ok && carriesOwnRequest(routed, text))

cmd/mavend/turnrole_test.go

@@ -411,22 +411,23 @@ func TestTwoBoundsCannotRearmEachOther(t *testing.T) {
 		t.Fatalf("after two asides: %+v", q)
 	}
 
-	// A failed answer. It spends an attempt and puts Suspends back to zero, so
-	// the old bound starts over. Rides does not.
-	h.handleText(ctx, "web", "спасибо")
-	if q = h.clarifyStore.Get(id, h.now()); q == nil || q.Suspends != 0 {
-		t.Fatalf("the failed answer did not rearm the old bound: %+v", q)
+	// A pleasantry. It used to read as a failed answer, so she re-asked the
+	// question at a man saying thank you and spent an attempt doing it. Now it
+	// is an aside: answered as itself, question on the tail, one more ride.
+	reply := h.handleText(ctx, "web", "спасибо")
+	if !strings.HasSuffix(reply, resumed) {
+		t.Fatalf("a pleasantry lost the parked question: %q", reply)
 	}
-	if q.Rides != 2 {
-		t.Fatalf("the rides it already took were forgotten: %+v", q)
+	q = h.clarifyStore.Get(id, h.now())
+	if q == nil || q.Attempts != 1 {
+		t.Fatalf("a pleasantry spent an attempt: %+v", q)
+	}
+	if q.Rides != 3 {
+		t.Fatalf("a pleasantry rode free: %+v", q)
 	}
 
-	// Three more asides. Suspends only reaches three, one short of firing, and
-	// would go back to zero on the next pleasantry. Rides passes MaxRides and
-	// the request goes, out loud.
-	h.handleText(ctx, "web", "какие у меня напоминания?")
-	h.handleText(ctx, "web", "какие у меня напоминания?")
-	reply := h.handleText(ctx, "web", "какие у меня напоминания?")
+	// One more ride of any kind and the request goes, out loud.
+	reply = h.handleText(ctx, "web", "какие у меня напоминания?")
 	if !strings.Contains(reply, clarifyDropped) {
 		t.Fatalf("the question rode four asides and was let go in silence: %q", reply)
 	}

internal/lexicon/lexicon.go

@@ -119,6 +119,11 @@ func PartsOfDay() []string { return words("parts_of_day") }
 // ReminderVerbs returns the imperatives that open a reminder.
 func ReminderVerbs() []string { return words("reminder_verbs") }
 
+// Pleasantries returns the whole utterances that greet, thank or say goodbye.
+// Whole utterances and not tokens: see the set's own note for why the tokens
+// are unsafe alone.
+func Pleasantries() []string { return words("pleasantries") }
+
 // TaskDoneWords returns the words that finish a task, and TaskDropWords the
 // words that abandon one. Two sets rather than one with a value, because the
 // store records which of the two happened and the caller has to say so.

internal/lexicon/lexicon_ru_v1.json

@@ -176,6 +176,19 @@
         "morning", "afternoon", "evening", "night"
       ]
     },
+    "pleasantries": {
+      "note": "Whole utterances that greet, thank or say goodbye. They ask for nothing and answer nothing, so a parked question must neither consume them as a failed answer nor be dropped by them (V-663). Matched as WHOLE utterances and never as tokens, because the tokens are not safe alone: \"вечер\" answers \"это утра или вечера?\" and \"нет\" answers a confirm. Anything that could fill a slot stays out. The control words (\"стоп\", \"отмена\") stay out too, because isCancel already owns them and they mean something stronger.",
+      "words": [
+        "привет", "приветик", "здравствуй", "здравствуйте",
+        "доброе утро", "добрый день", "добрый вечер",
+        "пока", "прощай", "до свидания", "спокойной ночи",
+        "спасибо", "спасибо тебе", "большое спасибо", "благодарю",
+        "извини", "извините", "прости", "простите",
+        "hi", "hello", "hey", "bye", "goodbye",
+        "good morning", "good evening", "good night",
+        "thanks", "thank you", "thanks a lot", "sorry"
+      ]
+    },
     "reminder_verbs": {
       "note": "The imperatives that mean \"remind me\", in the forms he speaks. The same kind of set as capture_verbs and decided the same way: it is her vocabulary, not a discovery about Russian (Vikunja #530). The alarm verbs joined them in V-627. \"разбуди меня в 6:30\" is a reminder that fires at the hour he gets up, and the set knew no form of it, so an alarm reached IntentReminder only by resembling one to the embedder.",
       "words": [